Privacy Policy.

1. Information we collect

We may collect the following types of information.

Information you provide directly

• Name
• Email address
• Phone number
• Account login credentials
• Fitness and wellness preferences
• Information submitted through forms, sign-ups, or waitlists

Information collected automatically

• Device information
• IP address
• Browser type
• Usage data
• Cookies and similar tracking technologies

SMS and authentication data

If you provide your phone number, we may send you:

• One-time verification codes (2FA)
• Account-related notifications

We do not collect the content of SMS messages beyond what is necessary to deliver authentication and account-related services.

Information from third-party integration partners

When you connect your Offseason account to a third-party booking or studio management platform, we may receive limited data necessary to facilitate that connection, including:

• Your membership or booking status at a connected studio
• Class attendance or session history relevant to your Offseason activity
• Studio-assigned member ID (used solely for account linking purposes)

We only access data associated with your Offseason-linked account. We do not access, collect, or store data belonging to other members of a connected studio, even if that studio uses the same third-party platform.

2. How we use your information

We use your information to:

• Create and manage your account
• Provide wellness services
• Send authentication codes and security alerts
• Respond to customer inquiries
• Improve our services
• Maintain platform security
• Comply with legal obligations
• Facilitate integrations with third-party studio and booking platforms on your behalf
• Sync relevant fitness or attendance data from connected studios to your Offseason profile

We do not use data obtained through studio integrations for advertising, profiling, or resale.

3. SMS communications

By providing your phone number, you consent to receive SMS messages from Offseason for authentication and account-related purposes.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at alyson@offseasonfitness.com.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. Data sharing

We do not sell personal information.

We may share information with:

• Service providers that support our business operations, such as hosting providers, authentication providers, and SMS delivery platforms
• Legal authorities if required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

All service providers are required to safeguard your information.

Studio and platform integrations

Offseason may integrate with third-party studio management platforms to provide a connected wellness experience. When such an integration is active:

• Data flows are limited to information you have authorized through your individual account connection.
• We act as a data recipient, not a data controller, for any data originating from the third-party platform.
• We do not collect, access, or process data belonging to members of a partner studio who are not Offseason members or who have not linked their accounts.
• Partner studios retain ownership of their member data; Offseason receives only a scoped, permission-based view.
• Any data received through integrations is governed by both this Privacy Policy and the relevant third-party platform's own privacy terms.

Wearable and cross-platform data

If you connect a wearable device or third-party fitness app to your Offseason account:

• We receive only the data categories you explicitly authorize during the connection flow.
• This data is associated solely with your account and is not shared with studio partners or other third parties without your consent.
• You may disconnect any integration at any time through your account settings, at which point we will cease collecting new data from that source.

5. Integration partner data practices

Offseason partners with third-party platforms to enhance your wellness experience. The following principles govern all such integrations:

• Data minimization: We request only the minimum data necessary to power the integration feature.
• Scoped access: Our access is limited to data associated with your linked account. We have no visibility into other users of a connected platform.
• No cross-contamination: Data sourced from a partner platform will not be merged with or disclosed to other studio partners without your explicit consent.
• Partner accountability: Third-party platforms we integrate with are required to maintain reasonable data security standards. However, their data practices are governed by their own privacy policies, which we encourage you to review.
• Revocable access: You may revoke any third-party integration at any time. Upon revocation, Offseason will cease pulling new data from that platform. Existing data may be retained per our standard retention policy unless you request deletion.

6. Data security

We implement reasonable technical and organizational measures to protect your personal information, including encryption and access controls.

However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data retention

We retain personal information only as long as necessary to:

• Provide our services
• Maintain account functionality
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Your rights

Depending on your location, including California, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain data uses

To exercise these rights, contact us at privacy@offseason.com.

9. Children's privacy

Offseason is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

11. Contact information

Offseason, Inc.
Email: alyson@offseasonwellness.com
Website: www.offseasonwellness.com